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AUDIT
IT Infrastructure Audit
An assessment procedure called an infrastructure audit enables you to find unused data center equipment and further assists you in determining which items, based on your organization’s requirements, can be retired or repurposed.
Your equipment may have overlapping or expired maintenance contracts, which can be found out with the use of an IT infrastructure audit, which also helps you save money.
Types of IT Audit –
Enterprise Architecture and IT Management
This audit validates that the IT management has established policies and guidelines that support an effective work environment and ease the processing of information.
Facilities for Processing Information
An audit of information processing facilities is conducted to confirm that the facility is under control and that its applications are handled effectively. Along with identifying any potential negative conditions, it also verifies that the applications are operating normally.
Systems and Applications
This type of audit confirms that every system and application you use is extremely efficient. It also guarantees the legitimate, secure, and dependable operation of your system.
Development of Systems
To ensure that the systems being developed fulfil your company’s goals, a systems development audit is conducted. It also aids in guaranteeing that your systems perform at a recognized level.
Networks, Servers & Telecommunication equipment’s
The purpose of this audit is to implement the compliance & standard controls. This mainly helps to guarantee that the servers and networks are in line.
Cyber Security Audit
System Security
An assessment of role-based access, privileged account management, patching and hardening procedures, etc.
Data Security
An assessment of network access control, data security during transmission and storage, and the use of encryption
Network Security
An assessment of SOC, antivirus settings, network and security control, and security monitoring capabilities
Operational Security
A review of policies, procedures, and security control
Physical Security
A review of access control, Surveillance, physical barriers and environmental controls
COMPLIANCE
ISO 27001 Standard
The information security management standard ISO/IEC 27001 lays out the framework for how companies should handle risk related to information security risks, including staff training, policies, and procedures.
The International Organization for Standardization and International Electrotechnical Commission jointly publish ISO/IEC 27001. Information security rules, regulations meant to safeguard an organization’s data assets from loss or illegal access, and accepted ways to prove their dedication to information security management through certification are all defined in the ISO 27001 standard.
Information security policies, procedures, monitoring, and reporting standards are all included in ISO 27001, together with an organizational structure, information classification, access control mechanisms, physical and technical safeguards, and an information evaluation process.
Why you need to comply with ISO 27001?
Various industries and sectors, such as education, financial services, health care, hotels, government, retail, payment services, restaurants, information technology, etc., must adhere to and comply with ISO 27001 because they deal with enormous volumes of data that must be properly maintained due to the extreme sensitivity of the information.
This data could have disastrous consequences in terms of finances, legality, etc. if it is accessible or susceptible to security breaches.
Strict adherence to ISO 27001 standards will guarantee that a company is immune to any vulnerabilities that could endanger the organization’s information security, etc.
Benefits of ISO 27001 Compliance –
Allocation of roles and responsibilities among the workforce ensures effective risk reduction with a robust compliance framework.
It provides an organization with adequate resources to safeguard vendor’s and customer’s interest.
It also ensures that information assets remain secure against potential threats.
How TICS helps you to become ISO 27001 Compliant & Certified –
Our ISO 27001 certified experts help you to –
Understand the Requirements
Conduct Gap Analysis
Develop an implementation plan
Establish the ISMS (Information Security Management System)
Implement Controls
Employee Training and Awareness
Monitor and Review the ISMS
SOC 2
SOC 2 (System and Organization Controls 2) compliance is a certification standard created by the American Institute of Certified Public Accountants (AICPA) that defines criteria for managing customer data based on five “Trust Service Criteria” (TSCs): Security, Availability, Processing Integrity, Confidentiality, and Privacy. SOC 2 is especially relevant for technology companies and service providers that handle customer data, including cloud service providers, SaaS businesses, and data center’s.
Further breakdown of SOC 2 compliance:
SOC 2 Type I –
Evaluates the design of the system and controls at a specific point in time. It assesses whether the system and controls are suitably designed to meet the relevant TSCs (Trust Service Criteria).
SOC 2 Type II –
Evaluates the operational effectiveness of those controls over a period of time (typically a minimum of 3 to 12 months). It assesses whether the controls are functioning as designed and meet the TSCs during the audit period.
Who Needs SOC 2 Compliance?
SOC 2 is essential for service organizations that store, process, or transmit customer data, particularly in sectors such as:
• Managed IT and security service providers
• Cloud computing and storage providers
• SaaS (Software as a Service) companies
• Data center’s and co-location facilities
• Fintech, healthcare, and other industries with sensitive customer data
Benefits of SOC 2 Compliance –
Regulatory Compliance: SOC 2 can also help organizations meet regulatory requirements in industries with stringent data security standards (e.g., healthcare, finance).
Customer Trust: SOC 2 compliance helps build trust with customers by demonstrating a commitment to data security and operational integrity.
Risk Mitigation: The controls implemented for SOC 2 compliance help reduce the risk of data breaches, system downtime, and other security incidents.
Competitive Advantage: Being SOC 2 compliant can be a competitive differentiator, especially in industries where security and compliance are critical.
How TICS helps you to become SOC 2 Compliant –
Our team of SOC experts Auditors help you understand and conduct the SOC 2 assessment which will immensely benefit for your organisation.
GDPR
The General Data Protection Regulation (GDPR) is a data protection law enacted by the European Union (EU) in May 2018. It governs how organizations collect, process, and store personal data of individuals within the EU and the European Economic Area (EEA). Its primary goal is to give individuals greater control over their personal data and ensure that businesses handle such data responsibly.
Who needs to comply with GDPR?
GDPR applies not only to EU-based companies but also to any organization worldwide that processes the personal data of individuals in the EU.
Basic principles of GDPR –
• Data Minimization
• Up to date and accurate
• Limitation of Purpose
• Transparent, fair, & lawful
• Accountable
• Storage Limitation
Why is GDPR so important?
Failure to comply with general data protection regulations can result in a heavy fine, which falls under two tiers:
• Tier 1 GDPR fine: This tier of fines is for less severe violations. The penalty can be up to €10 million or 2% of the violating company’s global annual revenue from the previous year, whichever is more.
• Tier 2 GDPR fine: This tier of fines is for more serious infractions that involve a person’s right to privacy and consent. A penalty can go up to €20 million or 4% of the violating company’s global annual revenue from the previous year, whichever is more.
In 2021, a renowned company was fined €746 million for tracking user data without getting their consent. The company also didn’t provide users with the option to opt out of data processing. The company now has appealed this fine, and the hearing will be held at a Luxembourg court in 2024.
How TICS helps you to become GDPR Compliant –
Ensuring a proper assessment of internal controls
Enforcing appropriate data protection policies are in place and enforced
Reviewing all policies, procedures and principles
Ensuring vulnerabilities are mitigated/remediated that could cause data breach
HIPPA
What is HIPPA – The Health Insurance Portability and Accountability Act, or HIPAA, is a body of legislation that establishes guidelines for the permissible use and disclosure of protected health information (PHI). HIPAA regulations were primarily designed to improve the way the healthcare sector operated by cutting expenses, streamlining administrative procedures, and protecting patient health information. But in the end, HIPAA compliance came down to protecting the confidentiality and integrity of patient health information.
Who needs to comply with HIPAA?
Any person or organization dealing in the healthcare or related industry, or has access to protected health information needs to comply with HIPAA.
This may include:
• Healthcare Providers
• Healthcare Clearing Houses
• Health Insurance Companies
• Employer Group Health Plans
• Business Associates (who works with any of the 4 above)
What you need to understand about HIPAA Implementation and Compliance –
HIPAA compliance is intended to safeguard the privacy and security of Protected Health Information (PHI) belonging to an organization. We help you understand which regulation you need o comply with – HIPPA Security or HIPPA Privacy
HIPPA Security – Focuses on safeguarding the protected health information, particularly in electronic form, is secured against hackers, disasters and electronic theft.
HIPPA Privacy – Focuses on safeguarding the protected health information safe from a person, administrative, and contractual perspective.
Considerations of controls while HIPPA implementation –
• Administrative Safeguards: Requires organizations to implement policies and procedures to manage the selection, development, implementation, and maintenance of security measures.
• Physical Safeguards: Mandates controls to protect physical access to electronic information systems and facilities.
• Technical Safeguards: Involves mechanisms to protect electronic PHI (ePHI) through encryption, secure access controls, and audit trails.
How TICS helps you to become HIPPA Compliant –
Provide HIPAA awareness training to all the employees who have access to health information
Implementing formal resources and documents for the organization to protect PHI.
Training the compliance officer – A person who will be responsible for HIPAA in an organization.
TISAX
TISAX (Trusted Information Security Assessment Exchange) is an information security standard developed by the automotive industry in Europe, primarily for the exchange of sensitive data between manufacturers and suppliers. It is based on the ISO/IEC 27001 standard but tailored specifically for the automotive sector, focusing on information security, data protection, and secure collaboration across the industry.
Who need to comply with TISAX?
All automotive suppliers and service providers who process sensitive information should get their TISAX certification.
When is TISAX Compliance Necessary?
• When Handling Confidential Data: If your organization processes, transmits, or stores sensitive data from an automotive manufacturer, such as design data, intellectual property, or prototype information, TISAX compliance is likely to be required.
• By Contractual Obligation: Many OEMs and Tier 1 suppliers now make TISAX compliance a contractual requirement for doing business. Suppliers and partners must prove that their information security practices meet TISAX standards.
• Industry Expectation: Even if not contractually required, companies looking to establish long-term relationships in the automotive sector may pursue TISAX compliance to demonstrate commitment to security and reliability.
TISAX Assessment Levels –
The OEMs specify the assessment level they require from organizations they do business with.
Level 1: A “normal” security level. The organization is only required to complete a self-assessment questionnaire. This level is mostly irrelevant when doing business and is often only used internally.
Level 2: A “high” security level. An approved audit provider will follow-up on the self-assessment with plausibility checks done by phone. This means a document-based remote interview and review of evidence provided.
Level 3: A “very high” security level. An inspection, interviews and ISMS (information security management system) assessment is carried out by an approved audit provider, who physically visits the organization. If the organization has more than one location, each of them can be visited by the auditor.
Benefits of TISAX Certification –
• Industry Requirement: Many automotive manufacturers require their suppliers and partners to be TISAX-certified as a condition of doing business. It ensures that every link in the supply chain meets standardized information security practices.
• Data Security: TISAX helps protect sensitive data related to automotive production, design, intellectual property, and prototypes by enforcing strict information security measures.
• Trust and Transparency: The TISAX certification fosters trust between companies in the automotive sector by providing a transparent way to verify the security practices of partners and suppliers.
MANAGED SERVICES
SOC as a Service
Service Desk –
Service Desk as a Service (SDaaS) is a model where an external provider delivers service desk support functions to organizations. This approach allows businesses to outsource their help desk and support functions to a third party, leveraging their expertise, technology, and processes to handle IT service requests and incidents. Here’s a breakdown of what SDaaS typically includes:
Request Fulfillment –
• Service Requests: Handling requests such as software installations, hardware configurations, and access permissions.
• Change Management: Managing changes to IT services and systems in a controlled manner.
Incident Management –
• Incident Logging: Recording and tracking all reported issues.
• Incident Resolution: Diagnosing and resolving user issues and requests.
• Incident Escalation: Escalating complex issues to higher levels of support if necessary.
Problem Management –
• Root Cause Analysis: Identifying the underlying causes of recurring issues.
• Problem Resolution: Implementing solutions to prevent future incidents.
Service Level Management –
• Service Level Agreements (SLAs): Defining and managing performance metrics and response times for various types of requests and incidents.
• Performance Monitoring: Tracking and reporting on service desk performance against agreed SLAs.
Onboarding and Offboarding –
• User Onboarding: Assisting with the setup and configuration of new users and their access to systems and applications.
• User Offboarding: Managing the process of disabling accounts and recovering assets when users leave the organization.
Benefits of SDaaS –
• Cost Efficiency: Reduces the need for in-house staff and infrastructure, potentially lowering operational costs.
• Scalability: Easily scales up or down based on the organization’s needs without having to adjust internal resources.
• Expertise and Best Practices: Leverages the provider’s specialized knowledge and best practices in IT service management.
• 24/7 Support: Often includes round-the-clock support, providing coverage outside of normal business hours.
• Improved User Experience: Professional handling of support requests can lead to quicker resolutions and higher user satisfaction.
• Focus on Core Business: Allows internal IT staff to focus on strategic initiatives rather than day-to-day support issues.
By adopting Service Desk as a Service, enterprises can benefit from competent, scalable, and cost-effective IT support while focusing their resources on important business objectives.
SIEM Services
A Security Information and Event Management (SIEM) service is a comprehensive security solution that provides real-time analysis of security alerts and events generated by an organization’s IT infrastructure. It combines two main functionalities: Security Information Management (SIM) and Security Event Management (SEM).
How does SIEM works?
A SIEM service collects, analyses, and correlates log data from various sources, allowing organizations to detect, respond to, and mitigate security threats effectively.
What is the importance of SIEM?
Log Collection and Aggregation – SIEM collects logs and event data from various sources, such as servers, firewalls, intrusion detection systems (IDS), endpoint devices, and applications. This log aggregation helps centralize and normalize the data for easier analysis.
Real-Time Monitoring – SIEM services continuously monitor network activity, system behaviour, and security events, providing real-time alerts when potential security incidents or breaches occur.
Threat Intelligence Integration – SIEM services often integrate with threat intelligence feeds, which provide information about known malicious IP addresses, domains, or attack signatures. This helps the SIEM to identify threats more accurately and block malicious activity.
Compliance Reporting – SIEMs generate reports that help organizations comply with various regulatory frameworks, such as GDPR, HIPAA, PCI-DSS, and SOX. These reports demonstrate that security controls are in place and that incidents are being monitored and managed.
Benefits of Using a SIEM Service –
• Enhanced Visibility – SIEM consolidates log data from diverse systems, giving organizations complete visibility into their IT environment and security posture.
• Proactive Security Management – SIEM services offer continuous monitoring and proactive threat detection, helping prevent security breaches before they occur.
• Faster Incident Response: By providing real-time alerts and a centralized view of security events, SIEM services help security teams respond faster to incidents.
• Improved Threat Detection: SIEM enhances the ability to detect security threats and incidents in real-time by analysing logs from multiple sources.
• Regulatory Compliance: SIEM services help organizations meet compliance requirements by generating audit-ready reports and logs.
Vulnerability Management
Vulnerability as a Service (VaaS) is a managed security solution where third-party providers continuously identify, assess, and manage vulnerabilities in an organization’s IT infrastructure. It provides organizations with a proactive approach to finding and addressing weaknesses in their systems, applications, and networks that could be exploited by cybercriminals.
Components of Vulnerability as a Service (VaaS) –
• Vulnerability Scanning
• Vulnerability Assessment
• Continuous Monitoring
• Threat Intelligence Integration
• Reporting and Analytics
• Remediation Assistance
Benefits of Vulnerability as a Service –
• Proactive Security: VaaS helps organizations take a proactive approach to security by identifying and fixing vulnerabilities before they can be exploited.
• Continuous Protection: Continuous monitoring ensures that new vulnerabilities are identified and addressed quickly, reducing the window of exposure to potential attacks.
• Reduced Risk: VaaS lowers the risk of security breaches by ensuring that vulnerabilities are consistently managed and remediated.
• Expertise: VaaS providers have specialized knowledge and tools to conduct in-depth vulnerability assessments, offering a higher level of security expertise than many in-house teams might have.
• Cost-Effective: Outsourcing vulnerability management through VaaS can be more cost-effective than building and maintaining an in-house team and infrastructure for the same purpose.
Penetration Testing
Penetration Testing as a Service (PTaaS) is a managed security service where simulated cyberattacks are performed on an organization’s IT infrastructure to identify vulnerabilities, weaknesses, and potential entry points that malicious attackers could exploit. PTaaS offers a comprehensive and regular approach to penetration testing, integrating it into the organization’s overall security strategy.
Components of Penetration Testing as a Service (PTaaS) –
• Penetration Testing Execution
• Scope Defining
• Continuous Testing
• Advanced Attack Techniques
• Reporting and Analytics
• Remediation Guidance
Benefits of Penetration Testing as a Service (PTaaS) –
• Proactive Security Testing – PTaaS provides a proactive approach to identifying and addressing security weaknesses before they can be exploited by attackers.
• Regular Assessments – Continuous or periodic testing ensures that new vulnerabilities are identified and addressed in a timely manner, keeping up with evolving threats.
• Expertise and Tools – PTaaS providers bring specialized knowledge, advanced tools, and techniques to perform thorough and sophisticated testing.
• Cost-Effective – Outsourcing penetration testing through PTaaS can be more cost-effective than maintaining an in-house team of penetration testers, especially for smaller organizations.
• Compliance – PTaaS helps organizations comply with industry regulations and standards that require regular penetration testing as part of their security practices.
• Actionable Insights – Detailed reports and remediation guidance provide actionable insights to strengthen security and address vulnerabilities effectively.
SecOps as a Service
SecOps as a Service (Security Operations as a Service) is a managed security solution that combines security operations and incident management functions into a comprehensive service offering. It allows organizations to outsource their security operations to third-party providers who handle monitoring, threat detection, incident response, and other security functions. This approach helps organizations enhance their security posture without the need to invest in and manage an in-house security operations center (SOC).
Components of SecOps as a Service –
24/7 Monitoring
• SecOps providers offer continuous monitoring of an organization’s IT infrastructure, including networks, systems, and applications. This involves real-time surveillance for suspicious activities, potential threats, and security incidents.
Threat Detection
• The service includes advanced threat detection capabilities, using a combination of security information and event management (SIEM) tools, threat intelligence, and behavioral analytics to identify and alert on potential security incidents.
Incident Response
• SecOps providers manage the response to security incidents, including containment, eradication, and recovery. They follow established incident response procedures to minimize damage and restore normal operations as quickly as possible.
Vulnerability Management
• Providers may offer vulnerability management services, including regular scans, assessments, and remediation guidance to identify and address security weaknesses before they can be exploited.
Security Incident and Event Management
• SecOps services often integrate with SIEM systems to collect, analyse, and correlate security data from various sources. This helps in identifying patterns and potential threats that could indicate a security breach.
Threat Intelligence Integration
• Providers incorporate threat intelligence feeds to stay updated on emerging threats, attack vectors, and vulnerabilities. This helps in enhancing threat detection and improving response strategies.
Compliance Management
• SecOps as a Service helps organizations comply with regulatory requirements and industry standards by providing documentation, reports, and audits related to security practices and incident management.
Security Analytics and Reporting
• The service includes detailed analytics and reporting on security events, incident trends, and overall security posture. Regular reports help organizations understand their security landscape and make informed decisions.
Security Policy and Procedure Development
• Some SecOps providers assist in developing and maintaining security policies and procedures, ensuring that they are up-to-date and aligned with industry best practices and regulatory requirements.
Proactive Threat Hunting
• Advanced SecOps services include proactive threat hunting to identify and mitigate potential threats before they result in security incidents. This involves searching for hidden threats and indicators of compromise.
Benefits of SecOps as a Service –
Expertise and Experience – Providers bring specialized knowledge and experience in managing security operations, including handling complex threats and incidents.
Cost-Effective – Outsourcing SecOps can be more cost-effective than building and maintaining an in-house security operations center, especially for smaller organizations.
Scalability – SecOps services can scale with the organization’s needs, providing flexible support as the organization’s security requirements evolve.
24/7 Coverage – Continuous monitoring and response capabilities ensure that security incidents are detected and managed around the clock.
Improved Security Posture – By leveraging advanced tools, threat intelligence, and expert analysis, organizations can enhance their overall security posture and resilience against cyber threats.
Compliance Support – SecOps services help organizations meet regulatory requirements by providing necessary documentation, audits, and compliance management.
CLOUD SERVICES
At T.I.C.S, we provide cutting-edge cloud services designed to accelerate your digital transformation and drive operational efficiency. Whether you’re looking to migrate to the cloud, optimize existing infrastructure, or innovate with modern cloud technologies, we have you covered.
Cloud Consulting & Strategy
Our experts help you design a cloud strategy tailored to your business goals. Whether you’re adopting cloud for the first time or refining your existing approach, we ensure you get the most value from your cloud investment.
• Cloud Readiness Assessment
• Cost-Benefit Analysis
• Cloud Architecture Design
• Business Continuity Planning
Cloud Migration Services
Move your data, applications, and workloads to the cloud seamlessly. Our team ensures a smooth migration, minimizing downtime and maintaining business continuity.
• Lift and Shift Migration
• Rehosting & Replatforming
• Hybrid Cloud Solutions
• Data Migration & Management
Infrastructure as a Service (IaaS)
We provide scalable infrastructure that grows with your business. Access powerful computing, storage, and networking resources without the burden of maintaining hardware.
• Virtual Servers
• Storage Solutions
• Networking & Security
• Backup and Disaster Recovery
Platform as a Service (PaaS)
Build, test, and deploy applications quickly without managing the underlying infrastructure. Our PaaS solutions help streamline your development lifecycle.
• DevOps Automation
• Database Management
• Serverless Computing
• Integrated Development Environments (IDEs)
Software as a Service (SaaS)
Access a range of business-critical applications through the cloud. Our SaaS solutions provide easy-to-use software without the need for installation or management.
• Enterprise Resource Planning (ERP)
• Customer Relationship Management (CRM)
• Collaboration Tools
• Analytics Platforms
Cloud Security & Compliance
Safeguard your data and ensure compliance with industry standards. We implement cutting-edge security measures that protect your business from cyber threats and data breaches.
• Data Encryption & Protection
• Identity and Access Management (IAM)
• Governance and Compliance
• Security Monitoring & Incident Response
Managed Cloud Services
Let us handle your cloud operations so you can focus on your core business. From day-to-day management to troubleshooting, we ensure your cloud environment is running smoothly and efficiently.
• 24/7 Monitoring & Support
• Performance Optimization
• Patch Management
• Cost Optimization
IT INFRASTRUCTURE
IT Infrastructure –
In an IT organization, infrastructure encompasses the software, hardware, and other systems necessary to deliver IT services. IT infrastructure security management involves overseeing IT policies and processes, as well as managing data, human resources, equipment, and external contacts such as security organizations or vendors, to ensure the seamless operation of IT services.
The Scope of IT Management we cover –
1) Systems – Systems management includes the management of the IT resources that are usually located in a data center. Its main objectives are prevention, detection, and infiltration. Additional topics covered include event management, security information, and other security-related topics. Systems administration typically includes workflow, log, and configuration management.
2) Networks – Visibility and transparency serve as essential aspects. Network management entails managing the security of different networks. IT security and operations analysts who configure networks to services and applications may be in charge of a company’s network management operations. Additionally, these analysts could discover methods to enhance the network’s availability and quality, which is necessary for maintaining services.
3) Data Storage – Technologies like virtualization, data compression, storage provisioning, and data storage can significantly affect how well an organization’s IT infrastructure performs. Given the constraints of data storage capacity, an organization can decide to utilize one or more data storage systems. However, to guarantee the security of vital data, appropriate administration is required.
Why Choose TICS for IT Infrastructure Management Implementation & Audit –
We tailor it according to the customer needs with a structured strategical approach
IT Infrastructure Management Strategy
1. Assess and Analyse Current Infrastructure
• Conduct a comprehensive audit of existing IT assets, including hardware, software, and network components.
• Identify strengths, weaknesses, opportunities, and threats (SWOT analysis) within the current infrastructure.
2. Define Objectives and Goals
• Establish clear, measurable goals aligned with the organization’s overall business objectives.
• Prioritize initiatives that enhance performance, scalability, security, and compliance.
3. Develop Policies and Procedures
• Create robust IT policies and procedures to standardize operations, ensure security, and maintain compliance.
• Include guidelines for data management, user access, incident response, and disaster recovery.
4. Implement Security Measures
• Deploy advanced security solutions, including firewalls, intrusion detection systems, and encryption.
• Regularly update and patch systems to protect against emerging threats.
5. Optimize Resources and Performance
• Utilize resource management tools to monitor and optimize the performance of IT assets.
• Implement load balancing, virtualization, and cloud computing to enhance resource efficiency and scalability.
6. Monitor and Manage IT Operations
• Employ monitoring tools to continuously track the health and performance of the infrastructure.
• Implement a centralized management system to streamline operations and reduce downtime.
7. Foster Collaboration and Communication
• Encourage collaboration between IT teams and other departments to align IT initiatives with business needs.
• Maintain clear communication channels for reporting issues and sharing updates.
8. Plan for Business Continuity and Disaster Recovery
• Develop and regularly update a comprehensive disaster recovery plan.
• Conduct routine backups and simulations to ensure data integrity and availability during disruptions.
9. Train and Educate Staff
• Provide ongoing training for IT personnel on the latest technologies, best practices, and security protocols.
• Raise awareness among all employees about the importance of IT security and their role in maintaining it.
10. Evaluate and Adapt
• Regularly review and assess the effectiveness of the IT infrastructure management strategy.
• Adapt and update the strategy to accommodate technological advancements, business growth, and changing threats.
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